The suites are available from 16.00 and the check-out time is no later than 10:30 on the morning of departure.
The address is Localitá Cini 31 -22018 Cima di Porlezza- Italia
The GPS coordinates are: 46°01'41.06'' N 09°05'52.51'' O
The nearest airport is Milano Malpensa (Italy) which is about 93 km from the resort.
The closest train station is in Lugano (Switzerland, which is approximately about 15 Km away).
The bus stop is situated at the main entrance to the resort.
There are covered and un-covered parking spaces located within the resort and the parking fee is €20 per night per car. Book your stay directly to enjoy a 50% discount!
Thanks to the cooperation with Tesla and Porsche, four charging stations are exclusively available to the resort's customers; at these four charging stations it is possible to charge Tesla and Porsche cars via a proprietary connection, supporting fast charging at 22 Kw and 11 Kw respectively.
You can leave it in the car. After the check in we will help you to carry it in your room.
At reception you will find a polite and helpful, multi-lingual staff who speak Italian, German, English, French and Spanish.
Absolutely! Here are some examples of transfers on request:
For more information on travel and rates, please ask at reception.
The taxi service is guaranteed if booked at least 24 hours in advance.
Dogs are welcome for a supplement of Euro 25,00 per night, food excluded.
Dogs can access the beach in an area dedicated to them or they can go to the public beach which is 100m away.
Pets are welcome at the restaurant La Masseria Mediterranean Grill. Only small purse dogs are allowed in the indoor areas, but medium sized dogs are also welcome on the outdoor terrace.
Breakfast buffet (served) is available from 7:30 a.m. to 10:30 a.m.
In your suite you will find the following: bath robe, flip-flops and pool towels. Children’s bath robes are also available. Children’s slippers are not provided.
The use of the sofa bed or the child bed/cot carries a supplement according to the age of the child. Please contact our reservation team for more information.
Prices are per room (double occupancy).
The following services are included in the rates, they vary according to the type of room.
Modern Junior Suite with Lake View, Easy One-Bedroom Suite, Classic One-Bedroom Suite with Lake View, One-Bedroom Suite with Balcony and Lake View, Classic Two-Bedroom Family Suite with Lake View, Classic Mini Suite with Lake View:
Panorama Suite with Terrace & and Great Lake View, Deluxe Two-Bedroom Family Suite with Lake View, Hilltop Hideaway "Villa Olivo", Lifestyle Grand Family Suite with Lake View and Garden:
Our reception accepts the following credit / debit cards: Visa, MasterCard, Maestro, Amex, Diners.
If you need to make a pre-payment for your reservation, please note that only Visa and MasterCard are accepted.
The resort has seven restaurants with seasonal opening periods:
Ristorante San Marco: dedicated to families with kids/toddlers aged under 1.99 years old. Here they can have their breakfast and dinner in complete serenity.
Ristorante La Veranda: for families with children from 2 years old. Here breakfast and dinner is served in a bright and colorful setting.
Ristorante La Joie de Vivre: dining and breakfast in a modern and elegant setting.
La Musa Restaurant & Rooftop Terrace: Fine Dining with an incomparable view of Lake Lugano, for adults and children from 16 years old.
La Masseria - Mediterranean Grill: the perfect place to dine with the whole family, a spectacular view of Lake Lugano awaits you! (Open from April to October).
46° Parallelo: Beach Lounge - Pop Up Restaurant - Prosecco Bar: on our private beach directly on Lake Lugano! (Seasonal opening and subject to weather conditions).
Il Basilico - La Pizzeria: Pizzas for all tastes await you!
We suggest that you book a table in advance at least for the day of your arrival. To benefit from our “half board” offer, available in Ristorante Veranda & San Marco, you need to book a table before 13:00 the same day. Alternatively, you can dine “à la carte” with an advanced reservation.
The dress code in our restaurants is “smart casual”. At Ristorante “La Musa” the dress code is “casual elegant” (trousers for men).
Our Executive Chef and his team will be happy to accommodate all your needs. Please communicate your requests when you reserve or to our reception staff during your check-in.
Yes! On request.
The pool area is open from 07:30 to 21:00. The sauna area is accessible exclusively to adults and is open from 14:00 to 21:00.
We recommend that you book your treatment at least 2 to 3 days before you arrive in order to have the best chance of availability.
Find all our massages and treatments here.
During our “well-being time” children can stay in the pool until 16:00 and until 18:00 during “family time”. On Thursdays children can stay until 20:00 as part of the “Family Day”.
Treat yourself to relaxing hours away from the daily chaos with our day spa packages combined with massages and beauty treatments!
SPA DAYS: Monday - Tuesday - Wednesday - Friday (by appointment only)
Contact us at: +39 0344 629 111 / email@example.com
The Relax Pool is for the exclusive use of adults (from 16 years old). It is open every day from 08.00-21.00.
The prices to use the court are:
The equipment is included.
Yes! You can book a tennis lesson with an experienced instructor. We kindly ask you to book at least 48 hours in advance.
We provide a space in which our guests are able to leave their bikes. Let us know and we will be happy to show you the place.
Our team at the reception will be happy to give you all the information about costs and conditions. Please note that it is not possible to ride the jet ski individually: an expert pilot will accompany you to the discovery of Lake Lugano in order to ride in complete safety!
From April to October the clubs offer a daily activities program run by our multi-lingual staff. During the other months no supervised programs are available but it is always possible for children to play in the children’s areas whilst supervised by their parents.
The resort offers 3 age-oriented Kids’ Clubs: Mini Club (from 2 to 5 years), the Club Bim Bam Bino (from 6 to 11 years) and the Teen Space (from 12 to 15 years).
It is about 2 km from Porlezza, 3 minutes by car and about 25 minutes on foot.
Yes! You can find it in the garage, at the elevator entrance.
Yes! In Porlezza (5 minutes by car) there is a small supermarket while there are two bigger supermarket 5 km away (in the direction of direction Menaggio) (10 minutes by car).
Of course! We will be happy to organize on request a baby sitting service for children under 2 years old (€20/hour, after midnight €40 per hour). If you need it, we also offer this service for older children.
Please book this service at least 24 hours in advance.
Of course! By booking half board, you can enjoy a delicious four-course dinner every day at La Veranda & San Marco Restaurant. Half board is served from 18:30.
Half board has the following costs:
It is a unique experience for your holiday at Parco San Marco.
Our Executive Chef will follow you step by step. You will choose the type of cuisine and the recipes to prepare.
The lessons must be booked in advance and our chef is at your disposal for special and personalized requests.
You will find more information here.
No, but there are several hairdressers in Porlezza. For further information please contact the reception.
There is the possibility of using the coin-operated washing machine (equivalent to 5 euros) and the dryer at a cost of 5 euros. You can also use the iron free of charge. There is also the possibility, with higher costs, to have the washing and ironing directly from the hotel.
No. But there is an iron in the laundry room.
Of course we do! We have the right solution for you, whether it's weddings, christenings, confirmations, communions, birthdays or meetings.
For more information please do not hesitate to contact us: firstname.lastname@example.org.