Important information and conditions

SEASON 2017/2018

The Parco San Marco is opened from March, 24th 2017 until January, 2nd  2018.

CANCELLATION POLICY

WEll-being and family programme schedule 2017

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Best price guaranteed

The Parco San Marco Lifestyle Beach Resort guarantees that you will always find the best rate available on the proper website of the hotel. In case you should find a better rate on the, the hotel shall grant a 10% discount on the price offered by the hotel. Please send an email to info(at)san-marco-hotels.com within 24 hours with the proof of the offer found.

Prices per person/night in Euro (occupancy with two people per room), "Buongiorno" breakfast buffet included. 

All prices are inclusive of VAT and exclusive of resort tax. They are provided as a guide only and can be modified to suit your individual requirements. Prices may also be subject to exchange rate fluctuations. 

tourist tax

The tourist tax will be paid between 1st of March and 31st October and is payable directly in the hotel. The amount is Euro 2,00 per person (over 14 years) per night and is to pay up to a stay of 30 nights.

Our philosophy of sleep

The system with Indepedent Springs of the mattress Creta P, 326 Springs per m², each individually protected, is the ideal solution that ensures focused support to the various parts of the body. The underlying concept is the idea of providing differentiated support and proper rest based on the stress induced by one's body weight. The product featuring two Comfort Suite is notable for its height (10.63 in). The Elasticized Anallergic Fabric that lines the product is subjected to a Mite protective treatment

Regular guests benefits

Regular Guest: Starting from your fifth stay, you’ll get a 10% discount on accommodation prices.

Generation discount: For two-night minimum stays, we offer a 10% discount on accommodation prices for a grandparents-parents-grandchildren holiday, if you book at least three rooms.

Discounts cannot be combined and are only valid for our regular prices.

services included:

Modern Junior Suites with lake view , Easy One-Bedroom Suites, Classic One-Bedroom Suites with lake view , Classic One-Bedroom Suites with Terrace and lake view, (UPR), Classic Mini Family Suite with lake view, Classic Two-Bedroom Family Suites with lake view:

  • Free access to the sport and leisure facilities 
  • Free access to the SPA San Marco
  • Free access to the Club Bim Bam Bino 

Deluxe Suites with Terrace and lake view, UPR , Deluxe Two-Bedroom Family Suites with lake viewHill Top Hideaway "Villa Olivo"

  • High quality cotton towels, 
  • anti-allergy pillows upon request, 
  • exclusive toiletries, hair dryer, 
  • two satellite flat-screen-TV's 
  • complimentary mini bar, 
  • adjustable air conditioning, 
  • daily cleaning and evening turn down
Additional services  
Check-in from 4.00 pm
Check-out by 10.30 am
*Parking (underground garage or parking area) 20 € per vehicle/day, less a 50 % direct booking discount, valid only for direct overnight stay bookings
Motorboat mooring (for PSM guests) 40 € per boat and day 
Motorboat mooring (for external guests) 40 € per boat and day (on request)
Half board from 16 years 45 € per person/day
Half board children from 2-3 years 10 € per child/day
Half board children from 4-10 years 15 € per child/day
Half board children from 11-15 years 20 € per child/day
Club Bim Bam Bino 10 € children’s lunch per child/day
Club Bim Bam Bino 15 € children’s dinner per child/day
Kitchen usage 60 € stay (not offered on all types of suite)
Baby cot or sofa bed children from 0-1 year 19 € per day
Baby cot or sofa bed children from 2-3 years 19 € pro Tag
Children from 0-3 years in the bed of the parents free of charge
Babysitter 20 € per hour (on request)
Buddha Dinner 295 € per couple (on request)
Private SPA 250 € (on request)
SPA San Marco utilization included in the price
Dogs 25 € per day
Dogsitter 20 € per hour (on request)

For Kids up to 3.99 years no extra cost applies when they are sleeping in the parents bed. This special condition is available only when booking directly through our website www.parco-san-marco.com or with our reservation office.

Early Check-in

If you expect to arrive early in the day and would like immediate access to your suite, we recommend booking the suite for the prior night to guarantee immediate access. Otherwise, we can guarantee your suite from 4 pm. 

half Board

If you book the Half board, you will receive daily a 4-course-dinner in our Ristorante & Bistro San Marco. The half board is served from 6:30 pm, if you prefer to book a la carte, the service starts at 7:00 pm.

Our Restaurants

Yours and your children´s needs are to us paramount. For this reason we have tailored our restaurants so even our young guests can enjoy a pleasant and cheerful dining experience in a friendly and comfortable atmosphere!

Ristorante San Marco: with a play area, dedicated to families with kids/toddlers aged less than 2 years old. Here they can have their breakfast and dinner in complete serenity.

Ristorante Bistro: for families with children from 3 years old. Here breakfast and dinner is served in a bright and colorful setting.

Ristorante “La Terrazza”: a dashing ambience for grownups of more than 16 years old, start the day with our rich and healthy breakfast and to top it with a gourmet dinner.

La Masseria-Beach Terrace & Grill: the perfect place to dine with the whole family, a spectacular view of Lake Lugano awaits you! (open from April to October).

Pizzeria San Marco: enjoy a tasty pizza with your kids directly on the lake front! (seasonal opening and subject to weather conditions)

W-LAN

Nowadays, it is almost impossible to leave the world outside! Therefore, and especially for guests of the Parco San Marco, we now offer free of charge Wireless-LAN in our lounge and reception area, at our terrace and in the meeting room, as well as on the Fun Pool, on the Relax Pool, at the Beach San Marco and also in your suite. 

Unfortunately broad band internet WIFI services are not yet available in our geographical region, reason for which, depending on the amount of users, the connection can be slow.

Brochure request

Brochure request

Activities schedule

The activities schedule indicates for each activity the most suitable period to spend your time at Parco San Marco.

 MärAprMaiJunJulAugSepOktNovDez
FAMILIES ••• ••• ••• ••• ••• ••• ••
GOLF ••• ••• ••• ••• •• •• ••• ••
WELL-BEING ••• ••• ••• •• •• •• ••• •••
MICE ••• ••• •• •• •• ••• ••• •••
SPORT •• ••• ••• ••• ••• ••• ••

• fairly suitable
•• suitable 
••• very suitable

Weather insurance

In spite of 2,500 hours of sunshine a year, it can still rain, even in Ticino. So that rainy days don’t spoil your holiday, we recommend ELVIA weather insurance by Allianz. From the second day with rainfall of 1-20 mm per square metre (as observed at Lugano weather station) the insurance will pay out 100 CHF per day of bad weather, up to a total of 1,000 CHF. For more information or to purchase insurance please contact Allianz Insurance: E-Mail: info@allianz-assistance.ch / Tel.: +41 44 283 32 22